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Updated July 2026 · IBM CODB 2026 · Ponemon 2025 · PagerDuty 2024

What does a business incident actually cost?

$4.99M
Average data breach cost
IBM CODB 2026
$1.7M
Avg ransomware recovery
Sophos 2026 (excl. ransom)
$794K
Average P1 IT incident
PagerDuty 2024

This site documents what every type of business incident costs, and why. Vendor-neutral, fully cited, updated with 2026 data.

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2026 Incident Cost Index

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A consolidated reference table aggregating per-incident costs across all major incident types. No other resource publishes this cross-category view.

Incident TypeAvg Cost Per IncidentYoY ChangeSource
Data breach (global)$4.99M+12%IBM CODB 2026
Data breach (US)$11.5M+13%IBM CODB 2026
Ransomware (recovery, excl. ransom)$1.7M+11%Sophos 2026
Insider threat (credential theft)$779K+15%Ponemon 2025
P1 IT incident$794Kn/aPagerDuty 2024

Showing 5 of 17 rows. View complete index.

Browse by Incident Type

Every major category of business incident documented with cost data, cost components, and industry comparisons.

How Incident Cost Is Calculated

Incident cost is not just the ransom payment or the downtime bill. It has four components, all of which compound:

1
Direct Costs
Forensics, remediation, system rebuild, legal retainer, PR agency, notification.
2
Revenue Loss
Customer-facing downtime revenue per hour times outage duration, plus lost contract revenue and customer churn.
3
Productivity Loss
Affected employees times fully loaded hourly cost times hours lost. Averages $100-$125/hr for senior staff.
4
Second-Order Costs
Regulatory fines, legal settlements, credit monitoring for victims, reputation damage, and insurance premium increases.

Cost by Industry

Full breakdown
IndustryAvg Breach CostRansomware RiskKey Regulatory Exposure
Healthcare$6.64MHighHIPAA
Finance$6.29MVery HighGLBA/SEC
Technology$5.50MHighReputational
Retail$3.54MModeratePCI DSS
Public Sector$2.86MModerateOperational

Source: IBM Cost of a Data Breach Report 2026. Showing top 5 industries by breach cost.

Cost by Company Size

Full breakdown
Under 500 employees
$3.31M

IBM CODB 2023, the last edition to publish a size split. Fixed forensics and legal costs do not scale down with revenue, so a major incident hits small orgs disproportionately.

500-5,000 employees
$3.29M-$4.87M

IBM CODB 2023: $3.29M at 500-1,000 employees, $4.87M at 1,001-5,000. Rising target profile with security programmes still immature relative to enterprise.

All sizes (IBM 2026)
$4.99M-$11.5M

Global average $4.99M, United States $11.5M (IBM CODB 2026). IBM no longer splits the average by headcount, so the size bands above are dated to its 2023 edition.

Incident Response Firm Pricing

All IR firms

Most named DFIR firms publish no pricing at all. These reference pages give the published price where one exists, attributed to the AWS Marketplace listing or filed G-Cloud document that carries it, and the pricing model plus quote drivers where it does not.

Frequently Asked Questions

How much does a business incident cost on average?
A business incident costs anywhere from $794,000 for an average P1 IT outage (PagerDuty 2024) to $4.99M for a data breach globally and $11.5M in the US (IBM Cost of a Data Breach 2026), with ransomware recovery averaging $1.7M excluding ransom (Sophos State of Ransomware 2026) and an insider credential-theft incident $779,000 (Ponemon 2025). The figure depends on incident type, industry, and company size.
What is the most expensive type of security incident?
US data breaches are the most expensive common incident at $11.5M (IBM Cost of a Data Breach 2026), followed by supply-chain compromises at $4.91M and the $4.99M global breach average. Ransomware recovery averages $1.7M excluding ransom (Sophos State of Ransomware 2026), with a ransom payment of a median $150,000 to $769,000 added where the victim pays, plus downtime, legal, and notification costs on top.
What are the four components of incident cost?
Incident cost has four components that compound: (1) direct costs (forensics, remediation, legal retainer, PR, notification), (2) revenue loss from customer-facing downtime, (3) productivity loss from staff diverted to response, and (4) second-order costs (regulatory fines, settlements, credit monitoring, reputation damage, and higher insurance premiums).
How much does an incident response retainer cost?
Most DFIR firms publish no price, so the citable figures come from the few that sell through public procurement surfaces. IBM lists its X-Force Incident Response Retainer at $37,000 to $105,000 per year on AWS Marketplace, and files three UK G-Cloud tiers from GBP 24,158.67 for 50 hours to GBP 96,673.99 for 250 hours plus dark-web analysis. Arctic Wolf lists MDR Basic, which bundles response, at $44,000 per year for up to 100 users. Mandiant, CrowdStrike, Kroll and Unit 42 publish no hourly rate or retainer fee, so those are budgeted from written quotes rather than a market average.
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IncidentCost.com is an independent educational resource. All cost figures are drawn from published industry research including IBM's Cost of a Data Breach Report, Ponemon Institute Cost of Insider Risks Report, Verizon Data Breach Investigations Report, Atlassian incident management research, and PagerDuty incident surveys. This site is not affiliated with IBM, Ponemon Institute, Verizon, Atlassian, PagerDuty, or any security vendor. Figures are for educational and planning purposes only.